1. Who We Are
This website is operated by KSAR Inforcement (OPC) Private Limited, trading as Spice Of Indian ("we", "us", "our"), a government-registered exporter of agricultural commodities headquartered in Thane, Maharashtra, with a branch office in Kochi, Kerala, India. This policy explains what personal data we collect through this website, why we collect it, and the rights you have over it.
2. What Personal Data We Collect
We collect personal data you provide directly to us, primarily through the export inquiry form on our Contact page. This may include:
- Full name and company name
- Business email address and phone/WhatsApp number
- Country and destination port
- Product interest, estimated volume, and any message you provide
We do not knowingly collect payment card details, government ID numbers, or other sensitive categories of data through this website.
3. How We Use Your Data
We use the information you submit to respond to your inquiry, prepare quotations, arrange samples or calls, and maintain records of our business relationship with you. We do not sell or rent your personal data to third parties, and we do not use it for unrelated marketing without your consent.
4. Legal Basis for Processing (EU/UK Visitors)
Where the UK or EU General Data Protection Regulation applies to you, we process your data on the basis of our legitimate interest in responding to business inquiries and, where applicable, to take steps toward entering into a contract with you at your request.
5. Third-Party Services
We use a small number of third-party services to operate this website:
- FormSubmit.co — delivers export inquiry form submissions to our inbox by email.
- Google Maps — powers the embedded map on our Contact page and may set its own cookies when loaded; see our Cookie Policy.
These providers process data under their own privacy terms, and we encourage you to review them directly.
6. Data Retention
If your inquiry does not lead to a business relationship, we retain your inquiry data for up to 24 months from your last contact with us, then delete or anonymize it. If we enter into a business relationship with you, we retain records for the duration of that relationship plus any period required by Indian tax, customs and accounting law thereafter.
7. International Data Transfers
As an India-based exporter, information you submit is processed and stored in India and may be accessed by our team there. Where required, we take reasonable steps to ensure an equivalent standard of protection for international transfers.
8. Your Rights
Depending on where you are located, you may have the right to access, correct, delete, or restrict our use of your personal data, to object to processing, or to receive your data in a portable format. If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your data properly. To exercise any of these rights with us directly, contact us using the details below.
Providing the information marked required on our inquiry form is necessary for us to respond to your request; without it, we may be unable to process your inquiry. We do not use your data for automated decision-making or profiling.
9. Security
We take reasonable technical and organizational measures to protect the personal data you share with us. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
This website is intended for business use by adults and is not directed at children. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
12. Contact Us
For any questions about this policy or your personal data, contact us at [email protected].